Outline and explore the importance of a consumer-centric approach in Essay - 1

Outline and explore the importance of a consumer-centric approach in marketing - Essay Example As the number of customers increase, organization has a chance to increase their profits. Secondly, customer-value models play an important role in understanding the consumer behaviour which helps in design desirable products. Besides, customer based models seek to detect changes in customer behaviour patterns and hence helps the organization to adjust its business strategy. On this ground, customer-centric marketing approaches are crucial if organization have to remain profitable with the contemporary business environment. Marketing strategies within an organization has generated a lot of attention within the modern business environment. Marketing seeks to create product awareness within target markets as one way to ensure that customer understand products and are attracted to the organization distribution channels (Cheng & Dogan, 2008). Therefore, marketing ensures that companies push their products towards the customers, as one way of increasing sales within the market. Today, many organizations have appreciated that a customer-centric model is one of the best marketing strategies. A customer-centric marketing model puts customers at the heart of the business and all strategies are directed towards winning the customer (Niininen, Buhalis & March, 2007). The role of a customer within the modern market has increasing generated attention. With increase is competition within the modern markets, customers are becoming important factors while designing marketing strategies. As competition increases, the p rofits decrease and the consumer bargaining power increases in the market. Resultantly, organizations are competing for available customers to ensure that they survive the harsh market times when customers have many options to choose from. Generally, organizations that higher customer share within the market will survive while those that lose customers will eventually collapse. As such, customer based models of